Mobile / Slots
bajl99 collects only the data needed to run your account, process your bKash or Nagad transactions, and keep your login secure. This policy explains exactly what we hold, how we use it, and what choices you have — availability of certain features depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — name, email address, phone number and, where required, identity verification documents. We also record transaction data each time you move funds through bKash, Nagad or Rocket, including deposit references and withdrawal confirmation numbers. This record exists so you can check your own payment history and so we can respond accurately if something needs to be corrected. On top of account and payment data, we collect technical signals: the device type, browser version and IP address linked to each session. We use these to detect unusual login attempts and to make sure the account page loads correctly on your phone. We do not sell personal data to third-party marketing companies. We share transaction records only with the payment processors — bKash, Nagad, Rocket — that are directly involved in moving your funds. Where local law in Bangladesh requires us to respond to a lawful data request, we follow that obligation. Access to your account and its data depends on your local law and the eligible regions we support at the time you log in.
Not every data point or service on the platform falls under the same rules. This section draws a clear line between what this policy governs directly and what falls under a separate framework — so you know exactly where to look for each kind of information.
Login credentials, session tokens and two-factor verification data are fully covered. If you want to review or update any of these, the account settings page is the starting point.
Records of bKash deposits, Nagad withdrawals and Rocket transfers sit inside your transaction history. This policy covers how we store those records; the payment processors operate under their own separate terms.
Game activity logs — such as rounds played or wager records — are stored in your account history. Studios like Habanero, Pragmatic Play and JDB supply game content; their own data practices are outside this policy's scope.
Links to external sites or third-party services we do not control are not covered here. Once you leave bajl99, the privacy practice of that external site applies, not ours.
You have real, usable rights over the data we hold about you — and the steps to act on them are straightforward. To review the personal information attached to your account, log in and open the account settings page; your profile details, registered phone number and linked payment methods are all visible there. If something is wrong — a name spelled incorrectly, an old phone number still showing — you can update it directly in account settings or contact our support team to request the correction. Your transaction records, including bKash deposit references and Nagad withdrawal confirmations, sit inside the wallet history tab; you can check them at any time. If you want to raise a question about how we use your data, or if you believe data we hold is inaccurate, our support channel is the right route. We aim to respond to data queries in a reasonable timeframe. Where local law in Bangladesh grants additional rights — such as the right to request deletion — we will follow those requirements as they apply to your eligible region.
Open account settings after logging in to see your registered details, linked mobile wallet and saved preferences. Everything we hold about your profile is visible in one place.
If a name, phone number or email address is outdated or wrong, edit it in account settings. For fields you cannot change yourself, raise a correction request through support.
Your bKash and Nagad transaction references appear in the wallet history tab. Each entry shows the direction, reference number and status — no need to contact us just to confirm a deposit landed.
For questions about data retention, deletion requests or anything this policy does not clearly answer, reach our support team through the published contact routes listed on this page.
If you have a question about your data, want to request a correction, or need to understand how a specific piece of information is used, these are the contact routes published on bajl99. Use the channel that suits how quickly you need a response — all of them feed into the same team handling data and account queries.
Open the live chat widget from any page on bajl99 to reach the support team directly. Describe your data query and our team will confirm the next step for you.
Send a detailed data request or correction notice to the support email address shown in the Contact section of our site. Include your registered phone number so we can locate your account.
The Help Centre on bajl99 lists published answers to common data and privacy questions. Start there if you want to understand our retention periods or cookie settings before contacting the team.
Keeping your account data handled carefully is not a side note — it is a basic condition of running a platform where real money moves through bKash, Nagad and Rocket. These are the four practices that shape how we manage what we collect.
We use session cookies to keep you logged in across page visits and analytics cookies to understand how the lobby is used. You can review cookie preferences in the settings available on our site; disabling certain cookies may affect how some pages load.
Each login session is tied to your registered device and IP address. Unusual access — a new device or unfamiliar location — triggers a verification step before the account opens. You can review active sessions in account settings.
We keep account and transaction records for as long as your account is active and for the period required by applicable law after it closes. Wallet records — including bKash and Nagad entries — are part of this retained data.
To request an update to the data we hold, or to ask about deletion where your local law in Bangladesh allows it, contact us through live chat or email support. We confirm receipt and outline the steps we will take.
These are the questions we hear most often about data, account records and privacy rights on bajl99. If your question is not covered here, live chat or email support will get you a direct answer.
We collect your name, email address, phone number and, where required for account verification, identity documents. We also record device and browser data for each login session to help detect unusual access attempts on your account.
Yes. Each bKash deposit and Nagad withdrawal generates a reference that we store in your wallet history. You can view these records in the wallet history tab at any time after logging in. We retain them for as long as your account is active and as required by applicable law.
We share transaction data only with the payment processors — bKash, Nagad, Rocket — directly involved in your transfer. We do not sell personal data to marketing companies. We respond to lawful data requests from authorities where local law in Bangladesh requires it.
Log in and open account settings to edit your profile details directly. If a field is locked — such as your registered phone number — contact support through live chat or email, providing your account phone number so the team can locate your record and process the correction.
Where local law in Bangladesh grants a right to deletion and your account is eligible under the regions we support, you can submit a request through our email support route. We will confirm receipt and explain the steps, including any legal obligations that affect how much data we can remove.
We use session cookies to maintain your login state and analytics cookies to understand page usage. Cookie preferences can be reviewed in the settings available on the site. Switching off non-essential cookies may change how certain pages behave, but core account functions remain accessible.